Dhaval Desai

 

Hey guys , my name is Dhaval Desai. Born in Gujarat , India. Completed my Masters In Computer Applications and employed with one of the foremost leading companies in Joomla hosting.

Some of my job duties are as follows : 

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Emulate or reproduce technical problems encountered by users
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and testing applications for bugs. 
  • Helping clients configure their devices(desktop as well as smart phone) for mailing solutions. 

I am a simple guy with big dreams. A passionate individual with the belief "Pay Close attention to people who don't clap when you win ! ~ Wolf of Wall Street

 

Technology and gadgets excite me. In my spare time I like to learn about new technologies. My current work is in technical support for Joomla and Wordpress CMS.

My Life Journey

Born
December 1989
10th |SSC
Gujarat board - Passed with Distinction
12th | HSC
Gujarat Higher Secondary Board - Passed with First Class
Graduation | B.C.A
Gujarat University - Passed with First Class
P.Graduation | M.C.A
Gujarat Technical University - Passed with First Class
Professional Experience
3 year 8 months Working with CloudAccess.Net based in Michigan, USA.
Currently I am in the process of learning a lot of new technologies related to Cloud Computing and Data Analysis to be up to date with the market requirements