Hey guys , my name is Dhaval Desai. Born in Gujarat , India. Completed my Masters In Computer Applications and employed with one of the foremost leading companies in Joomla hosting.
Some of my job duties are as follows :
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Emulate or reproduce technical problems encountered by users
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and testing applications for bugs.
- Helping clients configure their devices(desktop as well as smart phone) for mailing solutions.
I am a simple guy with big dreams. A passionate individual with the belief "Pay Close attention to people who don't clap when you win ! ~ Wolf of Wall Street
Technology and gadgets excite me. In my spare time I like to learn about new technologies. My current work is in technical support for Joomla and Wordpress CMS.
My Life Journey
- December 1989
- 10th |SSC
- Gujarat board - Passed with Distinction
- 12th | HSC
- Gujarat Higher Secondary Board - Passed with First Class
- Graduation | B.C.A
- Gujarat University - Passed with First Class
- P.Graduation | M.C.A
- Gujarat Technical University - Passed with First Class
- Professional Experience
- 3 year 8 months Working with CloudAccess.Net based in Michigan, USA.